Jaltest English Blog

Cojali Group

Monday, May 27, 2013

Jaltest ETM: now on the website.

Recently, we have introduced the ETM (Electronic Test Module). Now, you can get more information on Jaltest ETM on our website within the Jaltest ETM section.
Jaltest ETM is used to check the correct performance of the modulators of brake systems. Thanks to Jaltest ETM you will avoid new replacements and you will save time and money.
Just as Jaltest Soft, Jaltest ETM can be updated three times a year.
Jaltest ETM has a case with different diagnostic connectors to check EBS modules from Knorr and Wabco, as well as the interface cable and the Jaltest ETM software.



Jaltest ETM will help you verify EBS modules:
  • Manual activation
  • Verification of speed sensors
  • Verification of pad wear sensors
  • End-of-line test
  • We care about our Jaltest users; that is why we are constantly releasing new products and better services.

Thursday, May 23, 2013

Jaltest in International Exhibitions

The presence of Jaltest on the International Market is increasingly noticeable. Not only is it worth noting the hard work carried out in our facilities in Spain, France, Italy and other parts of the world, but also the daily work done by our engineers, who do their best to create the most complete diagnostic tool on the market. Today, we take advantage of this blog to thank the effort and confidence that the Jaltest distributors have placed on us.

Our Jaltest Distributors are strongly committed to a tool they believe in. A project envisioned for the future. And this year 2013, they are proving it by having our team as a standard and exhibiting it in different trade fairs all over the world.

We are not only speaking about those trade shows in which the Cojali Group participates, but also about many other fairs we cannot attend but at which we are present through our distributors.

Thus, in 2013, Jaltest has been present in Dublin, in Riga, in Istanbul, in Vilnius… And all this has been possible thanks to our distributors. That is why this blog post is for them, to thank them.

Thank you.

You are an essential part of the Jaltest project.


Monday, May 20, 2013

Jaltest Customer Service Department

If we take a look at the definition of the functions and features of a Customer Service Department in terms of “business management”, we find that, first and foremost, it is defined as: “the service provided by a company to deal with its customers”.
This is the main goal pursued by the all the professionals that are at your entire disposal in this department: to assist anyone who might need any kind of information regarding Jaltest.

Departamento atención al cliente Jaltest
Our job is mainly addressed in two directions. Towards the user who already has a diagnosis device and towards any possible customer who contacts us seeking advice on the unit, gathering all the information he requires to make the decision of whether to include Jaltest as a part of his business.

Jaltest Users. How can we help you?

You can seek advice in our Department in order to request all the information related to your diagnostic equipment:
  • Validity of the update and technical assistance fees
  • Installation and setup of the unit
  • Activation and renewal of the license of use
  • Management on warranty procedures
  • Information on the content of new versions
  • User data to access the website
  • Troubleshooting when using the unit
  • Information on new products (wiring, modules…)
  • Management of Training courses
And so much more...

Anyone interested in Jaltest. How can we help you?

  • Definition and main features of the product
  • Information on the services associated to the unit. Update and Technical Assistance
  • Regular updates of the unit
  • Unit coverage
  • Training on how to use the unit and expertise
  • Distribution chain of the product...
No matter if you are a Jaltest user or someone interested in the product, do not hesitate to contact us for any queries you might have

Contact information:

Phone: +34926589038 E-mail address: atencionalcliente@jaltest.com, customerservice@jaltest.com

Wednesday, May 15, 2013

JALTEST CUSTOMIZED SUPPORT

It is well known that, currently on the market, a good product image is not enough to succeed and achieve goals. Very often, the manufacturers focus their efforts on having a great campaign that shows the incredible design of their products or equipment. However, when it comes to diagnostic tools, it is not easy to sustain that success over time… if it does not go hand in hand with a great support.

That is why, in Jaltest, when we emphasize that we offer a great after-sales service, we are taking into account that the only limit we could set for that support, is established by the user.
The reason is pretty simple: obviously, our Technical Assistance and our Customer Service are the cornerstone, but beyond that, we also have our face-to-face Training Courses, our in-house Jaltest program, the availability of our technicians to offer videoconferences and tutorials via remote assistance and, last but not least, the wide range of possibilities that can be customized by Jaltest users thanks to our new On-line Courses Manager: Jaltest e-learning. The new technologies allow Jaltest to apply the diagnostic knowledge through several ways, which grow and grow while new methods of information dissemination appear.
CUSTOMIZATION OF JALTEST SUPPORT
Within the most remarkable services, the new On-line Training Courses Manager, e-learning, is the first step for those users who wish to acquire the experience that will improve the identification and solution of vehicle failures. Jaltest offers the technical information in an educational way so that the user becomes acquainted with the environment or the different setbacks he may find in different circumstances.
Thanks to the flexibility of our Development Department, this Manager offers the possibility of downloading training courses in several languages, providing “practical” recommendations, adapting the courses based on the characteristics of a specific market or even requesting the creation of a brand new course.
Therefore, the user approaches the manufacturer in a way that can strongly influence on the development of the Jaltestproject. That way, the user becomes involved to move on towards the same goal.
It is clear that the Internet is key for any user who wishes to exploit our support, since it is fast, efficient, inexpensive and accessible for everyone. Little by little, Jaltest is becoming more dependent on this new technology; that way, being anywhere in the world will not be an obstacle when developing the Project.
Obviously, the main objectives that are pursued are training and qualifying, but the users can also foster new lines of business, such as their own technical assistance or call centre, or their own training centre.
Without a doubt, Jaltest offers a great support as well as great opportunities and, while finding new market niches, it is worth rewarding that a Project like this one can be adapted to the needs of the user and his market.
Pedro Ruiz

Monday, May 13, 2013

Jaltest Training Courses

Jaltest would like to remind you the importance of the training courses for distributors that we offer throughout the year in our facilities.

These courses are addressed to new distributors as well as to those who have been working with us for a long time (beginners and advanced).

These courses take place at least once a year (one course per level) and they run for three days. Our engineers, our facilities and our commercial team will be at your entire disposal.

Below you will find the wide range of courses we offer:

LANGUAGE / COURSE NAME / VEHICLE TYPE

  • English / Spanish / French / Italian / Czech C0101 “Main systems with electronic control” Truck
  • English / Spanish / French / Italian / Czech C0102 “Advanced diagnosis” Truck
  • English / Spanish / French / Italian C0103 “Expert diagnosis on EDC from Iveco” Truck 
  • English / Spanish / French / Italian / Czech C0201 “Electricity and basic electronics” Truck 
  • English / Spanish C0201 US “Electricity and basic electronics” US Truck 
  • English / Spanish / French / Italian / Czech C0202 “Electrical systems and sensoring in commercial vehicles” Truck 
  • English / Spanish C0202 US “Electrical systems and sensoring in Heavy Duty vehicles” US Truck
  • English / Spanish / French / Italian C0203 “Electricity applied to CAN lines” Truck 
  • English / Spanish / French / Italian C0301 “Basic pneumatics applied to commercial vehicles” Truck
  • English / Spanish C0301 US “Basic pneumatics applied to Heavy Duty vehicles” US Truck 
  • English / Spanish / French / Italian C0302 “EBS systems for trucks” Truck 
  • English / Spanish / French / Italian C0303 “ECAS” Truck
  • English / Spanish / French / Italian C0304 “Compressed Air Generation and Treatment in Commercial Vehicles” Truck 
  • English / Spanish / French / Italian C0305 “ABS Systems for Trucks” Truck 
  • English / Spanish / French / Italian C0401 “Electronic Diesel control system” Truck 
  • English / Spanish C0401 US “Electronic Diesel control system” US Truck 
  • English / Spanish / French / Italian C0402 “AdBlue Systems” Truck 
  • English / Spanish / French / Italian C0403 “Common - Rail Systems” Truck 
  • English / Spanish / French / Italian C0404 “Performance and analysis of Turbocompressors” Truck 
  • English / Spanish / French / Italian C0501 “Transmission. ZF-AS-Tronic” Truck 
  • English / Spanish C0501 US “Transmission. ZF-FreedomLine” US Truck 
  • English / Spanish / French / Italian C0502 “Transmission. I-Shift/Optidriver 2” Truck 
  • English / Spanish C0502 US “Transmission. I-Shift” US Truck 
  • English / Spanish / French / Italian C1001 “ABS Trailer Systems” Trailer 
  • English / Spanish / French / Italian C1002 “Trailer EBS systems” Trailer 
  • English / Spanish / French / Italian S0101 “Frequent errors 1.Iveco, Mercedes-Benz and Volvo” Truck 
  • English / Spanish / French / Italian S0102 “Frequent errors 2.Daf, Man, Renault and Scania” Truck
  • English / Spanish / French / Italian S0103 “Frequent errors 3.Iveco, Mercedes-Benz, Scania, Volvo and Renault” Truck 
  • English / Spanish / French / Italian S0104 “Electronic innovations in commercial vehicles” Truck
  • English / Spanish / French / Italian S0105 “Advanced diagnosis in commercial vehicles” Truck 
  • English / Spanish / French / Italian S0106 “Expert Mode” Truck
  • English / Spanish / French / Italian S0401 “AdBlue systems.Denoxtronic 1 and 2” Truck 
  • English / Spanish / French / Italian S0402 “AdBlue systems. Mercedes-Benz and Scania EEC3” Truck 
  • English / Spanish / French / Italian S0403 “Turbocompressors” Truck 
  • English / Spanish / French / Italian S0404 “AdBlue Systems. Cummins and Scania EEC3” Truck
  • English / Spanish / French / Italian S2101 “Expert Mode. Light Commercial Vehicles” LCV 
  • English / Spanish / French / Italian S2301 “Hydraulic Braking Systems” LCV 
  • English / Spanish / French / Italian S2302 “Stability Control Systems” LCV 
  • English / Spanish / French / Italian S2401 “Exhaust gases Treatment in Light Commercial Vehicles” LCV
Should you require further information or should you wish to make any suggestion, please do no hesitate to contact us.

Gloria Mª Vélez 
Cojali Export department

Wednesday, May 8, 2013

COJALI AND THE WHEELTIME NETWORK: A WINNING MATCH

The Cojali Group is happy to announce a new partnership with WheelTime, North America’s highest quality truck service network. Founded in 2004, its 200 service locations, 3,500 technicians and 1,500 mobile service vehicles all focus on consistent delivery of high quality truck service.
In addition to using the Jaltest Diagnostics Tool throughout its Network, WheelTime will assist Cojali with sales and distribution of our advanced diagnostics tool, and was selected by Cojali to be its primary training partner in the U.S.

Mike Delaney, President and CEO of the WheelTime Network LLC:
“Over the last two years, we have supported Cojali as they researched market needs and developed their diagnostics products for North America,” said Mike Delaney, president and CEO of WheelTime Network LLC. “We have tested the product and provided feedback to their engineers, who worked tirelessly to meet product objectives. With its broad range of heavy and medium duty diagnostics capabilities built into one simple package, this is the ideal diagnostics set for our increasingly diverse operations. What Cojali has produced is truly extraordinary,” 

Delaney added. “A tool like this has never existed in North America before. It will revolutionize the ability for independent shops to perform high quality repairs on a broad range of equipment with confidence. In addition, shops will be able to buy the software, and continuous upgrades, for a fraction of the investment they would have to make buying all of the modules individually from OE’s – if they could get them at all.”

This agreement was officially released to the media during the 2013 Technology & Maintenance Council, held in Nashville, and was covered by the most important commercial vehicle publications in the North American market. This represents for Cojali a great opportunity for growth, in a very demanding market.

DRIVE WITH US!

Tuesday, May 7, 2013

Jaltest Mexico Project

As a new sign in the international expansion of the Cojali Group, we are pleased to inform that we have opened a new Cojali Group representative office in Mexico City.

Taking advantage from the great experience and the current success of our USA Jaltest project, we are now facing the Mexico and Central America market.

Jaltest is confident in the success of this new project, since looking at the Mexican and Central American rolling fleet, our Jaltest equipment fits perfectly to it, offering a totally adapted solution for almost 100% of the commercial vehicles on these roads.

The main point of this project is the success based on the total support to the distributor and end user. With a local office in Mexico City we assure that we will provide the best and closest support to our partners. For this reason, any person from Mexico and Central America interested in Jaltest diagnostics can contact our Mexican office, through the following details:


  • Email: florian.morcillo@cojali.com
  • Telephone: +52 1 5532722267

Monday, May 6, 2013

Autonet Mobility Show

AUTONET MOBILITY SHOW 2013 will be the most important event within the automotive sector in Romania, gathering approximately 100 exhibitors and thousands of visitors in more than 6.000m².







The event will take place from 10th to 11th May, in the Polus Center, Cluj-Napoca, Romania.

COJALI/JALTEST will take part in it with the latest features and developments on the automotive industry, giving the professionals of the sector the chance to keep at the level of the ongoing evolution within their fieldwork.


We invite you to visit us at stand C28.