NEW JALTEST AGV (for Agricultural vehicles)

It is our pleasure to inform our distributors and final customers about the launch of the new JALTEST AGV, diagnosis system for agricultural vehicles.

Frequently asked questions by the Jaltest user.

When working with the diagnostic tool on a daily basis, a series of doubts arise for the Jaltest user. From the Customer Service Department, we have gathered some of them in this blog post in order to make the job easier for the user.

New Section on the Website www.jaltest.com – Videos and Tutorials

Jaltest is pleased to announce the new section within its website: Videos and Tutorials. We hope this new multimedia section helps our customers to work even more efficiently with our Jaltest Multibrand Diagnostic tool.

JALTEST after-sales service in Spain

Among the services offered by Jaltest Diagnostics, it is worth notingthe after-sales service or support offered to our customers and distributors once the unit has been shipped, that is, after its sale.

Global solution for bus fleets!

   Nowadays, bus fleets are an important part of commercial vehicles; however, not all experts know how difficult the diagnostic process of these vehicles is.

   First of all, in terms of diagnosis, we can find how difficult it may be due to the different equipment on the buses. In each country, the same brand may be equipped with systems from different manufacturers.

   Along with the constant development and improvement of the Jaltest software, we decided to include the new function "create customized brand".

   The main idea of this function is to make it easier when working with this kind of vehicles.

1- You can create your own vehicle brand.

   2- You can add all the necessary systems for a fast and efficient work.

   3- The brand you have created will be exactly where you created it.

   All the parameter settings you have carried out will be stored on the software’s memory. Therefore, in the future, you will not have to go through all the necessary systems again when performing the maintenance of the bus fleet.

   COJALI S.L. 
   Export Department

Jaltest Customer Service Department

If we take a look at the definition of the functions and features of a Customer Service Department in terms of “business management”, we find that, first and foremost, it is defined as: “the service provided by a company to deal with its customers”.

This is the main goal pursued by the all the professionals that are at your entire disposal in this department: to assist anyone who might need any kind of information regarding Jaltest.

Our job is mainly addressed in two directions. Towards the user who already has a diagnosis device and towards any possible customer who contacts us seeking advice on the unit, gathering all the information he requires to make the decision of whether to include Jaltest as a part of his business.

Jaltest Users. How can we help you?

You can seek advice in our Department in order to request all the information related to your diagnostic equipment:

• Validity of the update and technical assistance fees
• Installation and setup of the unit
• Activation and renewal of the license of use
• Management on warranty procedures
• Information on the content of new versions
• User data to access the website
• Troubleshooting when using the unit
• Information on new products (wiring, modules…)
• Management of Training courses

And so much more...

Anyone interested in Jaltest. How can we help you?

• Definition and main features of the product
• Information on the services associated to the unit. Update and Technical Assistance
• Regular updates of the unit
• Unit coverage
• Training on how to use the unit and expertise
• Distribution chain of the product...

No matter if you are a Jaltest user or someone interested in the product, do not hesitate to contact us for any queries you might have

Contact information:

Phone: +34926589038 E-mail address: atencionalcliente@jaltest.com, customerservice@jaltest.com