JalTest INFO: Vehicle manual diagnosis

JalTest – multibrand and multisystemdiagnostic equipment, in addition to being multifunctional and having a wide range of opportunities, it also provides the data to help you perform manual diagnosis on the vehicle!

Frequently asked questions by the Jaltest user.

When working with the diagnostic tool on a daily basis, a series of doubts arise for the Jaltest user. From the Customer Service Department, we have gathered some of them in this blog post in order to make the job easier for the user.

Registration of Errors on AdBlue Memory Systems

Within the AdBlue systems, there is a group of important errors (called “long term” errors), which can only be cleared after 400 days.

These errors will be NOT PRESENT or INACTIVE and cannot be cleared even if they have been corrected, but they are not displayed on the vehicle if the problem has been solved. They can only be read with a diagnostic tool.

Web Service Functionalities

   In an effort to help our distributors provide a better service to their customers, Cojali has developed the “Jaltest Web Service” for distributors. Here are some of the features they will have access to when login in our web service:

   1. Access the `Distributor´ area inside the `Jaltest Web Service´ available in www.jaltest.com. Use the login information provided by Cojali.

   2. Messages: This function provides relevant and updated information regarding Jaltest.

   3. Update Area: Access this area to download new software updates, as well as to the tool’s coverage literature releases.

   4. Device Management: This section will provide Jaltest Distributors with the possibility to manage the Jaltest units they have sold to their customers: expiration dates, Jaltest versions, expert modes status, etc…

   5. Licenses: Access this section to generate new software licenses and additional PC activations (for units with valid licenses).

   6. FAQ: This area provides additional help related to the Jaltest Diagnostic tool. Do you have questions regarding the use of Jaltest? You will find relevant information inside this section.

   DRIVE WITH US!
   Cojali & Jaltest Multibrand Diagnostics.

Jaltest Coverage

   The best tool on the market must stand out from the rest, especially when it comes to coverage; and there is no doubt that Jaltest is at the forefront. Its wide range of possibilities make it the most complete diagnostic tool for commercial vehicles on the market.

   Instead of slowing down the evolution and settling for a small range of brands, day by day, we develop as many worldwide brands as we can. 

   AGRALE - ASKAM - ASTRA - AVIA - BEIFANG BENCHI - BMC - DAF - DENNIS EAGLE - DODGE - DONGFENG - ERF - FAW - FODEN - FORD - FREIGHTLINER - GENERIC - GENERIC SAE - GM-CHEVROLET - HINO - HYUNDAI - INTERNATIONAL - IVECO - KAMAZ - KENWORTH - MACK - MAN MERCEDES BENZ - NISSAN - OBD - PETERBILT - RENAULT - SCANIA - SEDDON ATKINSON - SHAANXI - STERLING - SYSTEM MANUFACTURERS - TATA-DAEWOO - TATRA - TERBERG VOLKSWAGEN - VOLVO - VOLVO U.S.A. - WESTERN STAR

TRAILER
TRAILER USA

   AGRALE - AUTOSAN - BEULAS - BLUE BIRD - BMC - BOVA VDL - BREDAMENARINIBUS - CAETANO - CAMO - CASTROSUA - CREDO - DINA - FAREBUS - GENERIC - GENERIC SAE - HISPANO - INDCAR - INTEGRALIA - IRISBUS - IRIZAR - ISUZU - IVECO - MAN - MARCOPOLO - MERCEDES - NEOPLAN NOGE - OBD - OTOKAR - RENAULT - SCANIA - SETRA - SITCAR - SOLARIS - SOR - SUNSUNDEGUI - TEMSA - VAN HOOL - VOLKSWAGEN - VOLVO

   AGRALE - CITRÖEN - DODGE - FIAT - FORD - FREIGHTLINER - GAZ - HYUNDAI -ISUZU - IVECO - KIA - LDV - MAZDA - MERCEDES - MITSUBISHI - MULTICAR - NISSAN - OBD - OPEL - PEUGEOT - RENAULT - TOYOTA - VAUXHALL - VOLKSWAGEN

DEUTZ
JOHN DEERE
CLAAS



   BAE SYSTEMS - DULEVO - GROVE - IVECO - KALMAR - LIEBHERR - SANTANA - TEREX - DEMAG - URO - XCMG

   ALLISON - BENDIX - CATERPILLAR - CUMMINS DETROIT-DIESEL - DEUTZ - EATON - FREIGHTLINER - IVECO - MACK - MB - MERITOR WABCO - MWM - NAVISTAR - PACCAR - VOLVO - ZF MERITOR

   And the best thing is that Jaltest knows no limits, it continues to expand its boundaries. Our more than one hundred engineers work hard so we can keep on being leaders and meeting our customers’ needs.

Automechanika Dubai 2013

Now that the Automechanika Dubai 2013 has finished, it is time to make an overall assessment. Another year, Jaltest has increased its importance as a diagnostic tool on the area, going beyond itself and making itself known to more than 200 companies that were interested in it. The follow-up monitoring is the success of its staging: three complete units at the disposal of the users and an innovative stand which attracted the curiosity of a varied audience.

The success was guaranteed. Some of the people present could not wait until the end of the exhibition to buy several Jaltest units, and some others established the basis for the agreements in the near future.

Jaltest has taken a giant step and is now at the forefront of the diagnosis market on heavy-duty and light commercial vehicles, looking behind to see the rest of the members of its competence.

It grows more and more each day thanks to the support of its more than one hundred engineers who work day and night in order to cover all the customers’ needs, therefore, their satisfaction is on the rise too.

The support it has on the market has been demonstrated in Automechanika, as well as the interest shown by more and more customers for the acquisition of the services of such a complete diagnostic tool.

In short, it is “vox populi” that anyone interested on a diagnostic tool for heavy-duty and light commercial vehicles usually chooses Jaltest over the rest. And they choose it for the confidence, the intuitive operation and the great amount of documents and information provided by the most professional unit on the market.

 

JALTEST CUSTOMIZED SUPPORT

It is well known that, currently on the market, a good product image is not enough to succeed and achieve goals. Very often, the manufacturers focus their efforts on having a great campaign that shows the incredible design of their products or equipment. However, when it comes to diagnostic tools, it is not easy to sustain that success over time… if it does not go hand in hand with a great support.

That is why, in Jaltest, when we emphasize that we offer a great after-sales service, we are taking into account that the only limit we could set for that support, is established by the user.

The reason is pretty simple: obviously, our Technical Assistance and our Customer Service are the cornerstone, but beyond that, we also have our face-to-face Training Courses, our in-house Jaltest program, the availability of our technicians to offer videoconferences and tutorials via remote assistance and, last but not least, the wide range of possibilities that can be customized by Jaltest users thanks to our new On-line Courses Manager: Jaltest e-learning. The new technologies allow Jaltest to apply the diagnostic knowledge through several ways, which grow and grow while new methods of information dissemination appear.

CUSTOMIZATION OF JALTEST SUPPORT

Within the most remarkable services, the new On-line Training Courses Manager, e-learning, is the first step for those users who wish to acquire the experience that will improve the identification and solution of vehicle failures. Jaltest offers the technical information in an educational way so that the user becomes acquainted with the environment or the different setbacks he may find in different circumstances.

Thanks to the flexibility of our Development Department, this Manager offers the possibility of downloading training courses in several languages, providing “practical” recommendations, adapting the courses based on the characteristics of a specific market or even requesting the creation of a brand new course.

Therefore, the user approaches the manufacturer in a way that can strongly influence on the development of the Jaltestproject. That way, the user becomes involved to move on towards the same goal.

It is clear that the Internet is key for any user who wishes to exploit our support, since it is fast, efficient, inexpensive and accessible for everyone. Little by little, Jaltest is becoming more dependent on this new technology; that way, being anywhere in the world will not be an obstacle when developing the Project.

Obviously, the main objectives that are pursued are training and qualifying, but the users can also foster new lines of business, such as their own technical assistance or call centre, or their own training centre.

Without a doubt, Jaltest offers a great support as well as great opportunities and, while finding new market niches, it is worth rewarding that a Project like this one can be adapted to the needs of the user and his market.

Pedro Ruiz